1. Who We Are

Frog Washing is a New Zealand-based business offering professional exterior cleaning services. Our website https://www.frogwashing.co.nz allows users to learn about our services, request quotes, and make contact with our team.

2. What Information We Collect

We may collect the following personal information when you interact with our website or services:

• Contact details: Name, phone number, email address

• Location details: Physical address for service visits

• Device information: IP address, browser type, cookies

• Service-related info: Feedback, enquiries, and quote details

3. How We Collect Your Information

We collect personal information when you:

• Submit a contact or quote form on our website

• Communicate with us via email, phone, or social media

• Use our website (via analytics and cookies)

4. Why We Collect Your Information

We collect and use your information to:

• Provide and improve our services

• Respond to your enquiries or service requests

• Send updates, invoices, or promotional content (with your consent)

• Ensure website functionality and security

5. Sharing Your Information

We may share your personal information:

• With third-party service providers who help us operate (e.g., email, website hosting, analytics)

• When required by law or to comply with legal obligations

• In the event of a business transfer or restructure

We do not sell your personal information to third parties.

6. Storage and Security

Your information is stored securely on encrypted platforms and is only accessed by authorized personnel. We take reasonable steps to protect your data from loss, misuse, or unauthorised access.

7. Your Rights

Under the Privacy Act 2020, you have the right to:

• Access the personal information we hold about you

• Request correction of your information

• Withdraw consent for marketing communications at any time

To exercise your rights, please contact us using the details below.

8. Cookies and Analytics

Our website uses cookies and third-party analytics tools (e.g., Google Analytics) to understand how visitors use our site. You can manage or disable cookies through your browser settings.

9. Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the “last updated” date.

11. Contact Us

If you have any questions about this policy or would like to access or correct your information, please contact:

Frog Washing
Email: frogshousewashing2023@gmail.com
Phone: 0800 81 00 51
Website: https://www.frogwashing.co.nz
Location: Tauranga, New Zealand